Operational
Excellence and Value Innovation
This workshop for Business Heads, Business Excellence
and Process Improvement Managers expatiates the
Concept and Focused Application of Contemporary
Tools and Methodologies - Balance Scorecard and
Six Sigma for Performance Improvement, Lean and
TPM for Process Improvement, TRIZ and Activity
Based Management for Systematic Innovation, EFQM
Model for Business Management Systems .
Team Oriented Problem Solving (TOPS)
This workshop is based on the Ford 8D TOPS Methodology
and is specifically designed for solving chronic
and frustrating problems; primary defects and warranty
issues that tend to recur every now and then.
The 8-Discipline approach (Eight D) is a team-based
problem solving. It essentially presents a standard
methodology for data analysis and statistical thinking
as follows:
| 1 |
Use a team approach |
| 2 |
Describe the problem |
| 3 |
Implement interim containment actions |
| 4 |
Define and verify root causes |
| 5 |
Verify the correction action(s) |
| 6 |
Implement corrective actions |
| 7 |
Prevent problem recurrence |
| 8 |
Congratulate the team |
Statistical Techniques for Business
Statistical Techniques are used for understanding
and interpreting the business and process data for
control, decision support and performance improvement.
With the advent of IT tools, data generation is
cheap and easy. Understanding such huge volumes
of data require the data to be organized, compiled
and then interpreted.
This workshop provides the understanding of “use
of the right method for the right result”.
It introduces the participants to 7 most relevant
statistical methods and its application in business
scenarios
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